Privacy Policy
Clove Architects Ltd
Company Number: 13329319
Registered Office: 42a High Street, Broadstairs, Kent, England, CT10 1JT
Contact: Charlotte Sanders – admin@clovearchitects.co.uk – 07786 344 687

Effective Date: 20 June 2025

1. Introduction

Clove Architects Ltd (“we”, “our”, “us”) is committed to protecting your personal data and your privacy. This policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following personal data:

  • Your name, email address, phone number, and postal address

  • Business name (if applicable)

  • Details about your property or project

  • Records of communications with us (email, phone, etc.)

  • Website usage data through cookies (see section 6)

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide architectural services

  • Carry out our contractual obligations

  • Manage and administer your project

  • Send updates or important notices related to our service

  • Improve our website and services

  • Comply with legal and regulatory obligations

We will never sell your data or share it with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data based on:

  • Contract: To carry out our services and deliver our obligations to you

  • Consent: Where you have given us permission (e.g., to receive newsletters)

  • Legal obligation: To comply with UK law

  • Legitimate interests: To operate and improve our business and services

5. How We Store and Protect Your Data

Your data is stored securely on password-protected systems. We take all reasonable steps to ensure your data is protected from unauthorised access, disclosure, or loss.

We only retain personal data for as long as necessary to fulfil the purposes we collected it for, including any legal or accounting requirements.

6. Cookies and Website Usage

Our website may use cookies to improve user experience, analyse website traffic, and track the effectiveness of our content. You can control or disable cookies through your browser settings. For more details, please see our cookie policy.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where appropriate)

  • Object to or restrict processing in certain circumstances

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO):
    https://ico.org.uk/

8. Third Parties

We may share your data with trusted third parties such as engineers, planning consultants, or contractors only where necessary to deliver our services. All such parties are required to respect the security of your data and to treat it in accordance with the law.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Effective Date”.

10. Contact Us

For any questions or requests regarding this privacy policy or your personal data, please contact:

Charlotte Sanders
Email: admin@clovearchitects.co.uk
Phone: 07786 344 687
Clove Architects Ltd, 42a High Street, Broadstairs, Kent, CT10 1JT